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Technical support

AN ERROR MESSAGE APPEARS ON YOUR RISO MACHINE ?

If the error concerns your RISO duplicator, please refer to the "Troubleshooting" section in your user guide.

If it is related to your ComColor or ComColor PRO printer, download this troubleshooting guide. Information on the new ComColor X-Jet or ComColor X-Jet PRO range is available in this guide.

Identify the problem that has occurred. If it appears in the list provided, make sure you carry out all the recommended checks and then make the adjustments indicated.

CONTACT A RISO ADVISOR

Our network of distributors is always available to help you. If you have a technical problem, please contact your local stockist. They will get back to you as soon as possible.