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Customer Support


Control your machine from your COMPUTER

If your device has a printer connection and you want to control your RISO hardware directly from your computer, simply install the drivers specific to each of your printing devices.

You must install and regularly update the drivers to ensure that your equipment operates correctly. These drivers enable your operating system to recognise and use your machines.

Using these drivers, you can configure your printer or duplicator remotely. You can select the configuration you want and send the task to your printing hardware with a single click.

Download drivers

Contact a RISO advisor

Because your satisfaction is our top priority, a team of advisors is available to assist you. If you encounter any technical problems, please contact us via our contact form. We will get in touch with you as soon as possible.

Are you a RISO technician or a technician working for one of our partners? There is an extranet space that is exclusively reserved for you. If you wish to access it, please send us a request using the contact form.